Archive for the ‘Leaders’ Category

Think You’re a Mentor – Answer this Yes or No

Sunday, August 5th, 2012

Yesterday was the men’s 10,000-meter race in the London Olympics, and the two people Alberto Salazar coached finished first and second.  Salazar said the results “meant more to him than anything he achieved in his own running career, which included winning three consecutive New York City Marathons (1980-82)” – Denver Post.

He went on to say, “The only feelings I’ve had better in my life were getting married and my kids’ births.  Even my own successes in running, this makes me feel so much better. These guys are like sons to me, and any parent wants better for their kids than they had themselves.”

So… the Yes or No question.  When it comes to the people you coach, mentor, manage and lead, do you get more joy at seeing them succeed than yourself?  If the answer is yes, good for you.  If the honest answer is no, perhaps it’s time to reevaluate your role.  Do what you do best, and let someone who is passionate about developing others fill that role.  Developing people is of the noblest endeavors, and it will always be a key ingredient in the overall success of an enterprise.  Yes?

 

Leadership & Entrepreneurship in Ireland – Course Wrap-up

Saturday, June 30th, 2012

I was quite fortunate to have had a great class again this year.  The students were committed, professional, engaged, punctual, and represented the university, the state and our country extraordinarily well.

By my count, the students have met with 19 leaders in the public and private sectors along with 5 grad students from UCD, and countless others at the companies where they worked for five days.

  1. Joe Dowd, Entrepreneur
  2. Jim Lyons, Ireland’s Honorary Consul for Denver
  3. Donal Cullen, CEO, Spanishpoint
  4. James Wolsey, Honorary Trade and Investment Representatives in Europe for the State of Colorado
  5. Ronan Loftus, Co-founder & Director, Identigen
  6. Alan Looney, CEO, National Chemical Company
  7. Kieran Daly, CEO, Shimmer Research
  8. Andrew Parish, CEO, Wavebob
  9. Colm McGoldrick, Founder, CEO, Maildistiller
  10. Paul Byrne, CEO, Trintek
  11. Bryan Keating, Angel Investor
  12. Norman Apsley, CEO, NI Science Park
  13. Willie McCarter, Former Chair, International Fund for Ireland
  14. Sir George Quigley, Chairman, Bombardier
  15. Lisa Bradley, International Program, University of Ulster
  16. Connor Walsh, CEO, Andor
  17. Deputy Bernard Durkan
  18. Peter Connor, Mentor & Entrepreneur, Startup Bootcamp Dublin
  19. Cyril Brennan, Deputy Director US Affairs, Department of Foreign Affairs and Trade
  20. Grad Students from UCD

The students attended an informal gathering of investors and entrepreneurs in the tech space, and also a briefing to 200 business leaders in Belfast on the potential of the cloud market.  We were in Northern Ireland for the Queen’s historic visit when she shook hands with a former IRA leader.  Two of the people we interacted with met the queen during our visit, and two others we met had previously received honors from the queen.

We learned about leadership, entrepreneurship, where the potential opportunities lie, and the similarities and differences of the Republic of Ireland, Northern Ireland, the UK, and the growing influence of the EU.  Teaching leadership, I often refer to the necessity of understanding others’ values, assumptions, beliefs and expectations.  In Ireland, many of the leaders made multiple historical references as necessary to understand the likely implications of future decisions.  This in particular stands in stark contrast to normal conversation in the U.S.

The take-away for me is human relationships – past, present and future.  The effective CEO’s we met ask good questions, keep things as simple as possible, stay focused, empower teams, and provides opportunities for growth and development.  People work with, buy from, do deals with, help, mentor, teach, and assist people they like and trust.  And people in Ireland and Colorado have a tremendous amount in common when it comes to answering the three universal questions:

  1. Can I trust you?
  2. Do you care about me?
  3. Are you committed to my success

We answer those un-asked questions in a positive way by doing what’s right; doing our best; and treating people kindly.  The east coast has two hours on us when it comes to Ireland, but what draws people to our state are the values of self reliance expressed in entrepreneurs, risk takers, and deal makers.

I feel strongly that we’ve created an outstanding academic program for our students to gain international experience. I also believe we’ve strengthened the bridge that exists between Ireland and Colorado.  The Irish Network, the University of Colorado Denver, the Graduate Business School at the University College Dublin, the University of Ulster, the Governor’s office, and businesses of all types and sizes in both countries are collaborating better than ever to develop a highly skilled workforce that can compete in a global market.  We can focus on negative news, but we can take solace from history that adversity is the crucible by which each generation’s leaders are forged.  There are outstanding examples of breakthrough performance with the five generations in the workforce today already innovating, and leveraging strengths to boost prosperity for all.

West Point Graduation Wrap-up

Monday, May 28th, 2012

“Renowned as the world’s premier leader development institution, West Point accomplishes its mission by developing cadets intellectually, physically, militarily, ethically, spiritually, and socially.”  What’s remarkable about West Point is that the four years serve as a once in a lifetime opportunity for young leaders to completely focus on establishing one’s core values, leadership ethic, and the foundation of a legacy of service.  The time and the focus is what I think is the crucible for development.  I don’t think there are too many institutions where the expectation is to immediately and positively make a difference in the lives of others.  The not so subtle expectation is to do great things, and lead their generation.

As a parent, the four years have served as a time to reflect and review my own core values, the leadership ethic I teach, and that we can always change and adjust our trajectory.  It also meant coming to terms with what it means to become a military family once again; and the potential of a son serving in harms way.   As proud as those new lieutenants are, and should be, I can’t imagine there isn’t a parent of those young men and women who isn’t prouder.  The mark of a leader is service before self, and it’s actually the reward as well (for parents too!).

West Point Graduation Week – Day Seven

Saturday, May 26th, 2012

Today was the exclamation mark to a week of festivity, but represented so much more than celebratory activities.  There are milestones in life, and then there are milestones truly etched in a collective memory for a lifetime.  To me, my son’s graduation from West Point today represented everything he’s worked for since he was eleven years old.  He earned his Eagle Scout just as he was turning 13, but he’s been in a uniform since January 2002 when he joined Civil Air Patrol.  Vice President Joe Biden today referred to the class as the “9-11 generation,” because they grew up only knowing a nation at war.  It’s a class that joined knowing full well the potential risks and sacrifices inherent in the profession of arms.  Almost half the 1,032 graduates have a parent who served while less than one-percent of our nation has been on active military duty in the past decade.  The graduating class chose as their motto, “For More than Ourselves.” and as Biden said today, think of a world if that was everyone’s motto.  My sentiments to the class are the same as what I wrote to my son four short, but long years ago, “The opportunity before you is ripe with options, and I could not be prouder.  Keep pursuing your dreams and make a difference in this world.  You are truly destined for greatness.”

West Point Graduation Week – Day Four

Wednesday, May 23rd, 2012

Today was all about our relatives meeting my son’s friends.  The relatives aren’t just any relatives – one is our own VIP, George Callahan.  George is a retired Chief Warrant Officer Four who served from 1940-1970 in WWII, Korea and Viet Nam.  George mentored me as he’s mentored my son.  My son’s friends aren’t just any friends.  West Point has a way making friends for life through shared adversity unlike any other college experience.   You may not be able to choose your family, but as George advised me many years ago, “Pick your friends very carefully.”  They say you learn a lot about someone by the company they keep, and I couldn’t be prouder of my son for the friends he chose.  It’s also good to know that our nation’s future isn’t as dire as some might predict.  If you’re in need of some national hope, just talk to the young men and women serving in our military.  The business world could learn a lot about what engagement and personal responsibility look like in the form of how military culture is adapting to a new age while maintaining time honored traditions.

West Point Graduation Week – Day Three

Tuesday, May 22nd, 2012

The weather sort of cooperated and we got our ride in today with a minimal amount of soaking.  It was a great ride, but a little melancholy as well and not because of the gray skies and rain.  When my son took his bike from the team room and loaded it into the van, it officially marked the end of his collegiate cycling career.  He had spent a lot of time with his team over the past four years, and knew every pot hole in every road around West Point.  He’s starting a new chapter, and I’m glad I was there to deliver the first bike during his plebe year, and to be the one who rode with him on his last ride at West Point.  It’s hard to believe our first jaunt on that storied ground was a run 49 months ago when he was still a high school senior.  In so many ways, he’s changed, but just like four years ago when we talked about the formidable challenges before him that was West Point, we were doing the same today, but for the “real” Army where leadership is no longer an academic or theoretical discussion.  For these 22 year olds, decisions over the next four years will no doubt have lifelong consequences, and effective leadership can literally mean life or death.  The greatest thing about cycling with my son isn’t the cycling itself.  It’s time on the bike that allows for great discussions that might not come otherwise.  On the bike, you don’t even have to look eye-to-eye (you can’t), which makes it that much easier to speak freely without inhibition.  I am grateful for all these discussions we’ve had, and most of them cover something that makes each detailed conversation memorable.  “Remember – we sat at this light forever with the guy on the Harley?”  “This is the spot where you took off like you had a turbo boost!”  I’m not sure how to replicate these sorts of discussions with people you lead at work, but I am pretty sure it doesn’t happen easily (or effectively) in the office across a desk.

I’m Just One

Sunday, April 29th, 2012

When I was twelve years old, my English teacher persuaded me to enter a speech contest.  There were three rules for the contest.  The speech had to be five to seven minutes long, it had to be memorized, and the subject had to be based on the topic, “I’m just one.”  There was no guidance for the topic, but even at twelve years old, we inherently knew that it was about how one person can make a difference in the world.

Two interesting things happened this weekend that made me think about my speech making experience nearly 40 years ago.  I was on my annual guy’s mountain biking weekend out in the desert on the border of Colorado and Utah.  I was with a mix of guys around 50 years old, and sons and friends of sons who were in the early 20’s.  The generational mix got me thinking about the legacy we’re leaving for the next generation, and how fast we’re all burning the non-renewable resource known as time!

In addition, I finally watched the documentary “I am” last night that I have heard about for months.  It did not disappoint, as it was incredibly powerful.  The filmmaker, Tom Shadyac, started out with the two questions:  What’s wrong with the world and what can we do about it?  His short answer, “I am.”  We are.  In the end, much to his surprise, he discovers what’s right with the world.  His answer again is, “I am.”  We are.  The summary of what he found is as follows:

  1. It is scientifically proven that the entire human race is connected.
  2. It is human nature to be cooperative rather than competitive.
  3. If you don’t do what your heart wants you to do and follow your passion, it will destroy you.

Connections, cooperation, competition, and passion are key topics we discuss when debating the tenets of leadership.  What’s old is new again, right?  Excursions into nature always get me thinking philosophically.  I had a 10-mile ride in the desert by myself yesterday amongst mesa’s, giant rock outcroppings, and alcoves.  Places where petroglyphs still stand in testament to questions that have been asked for centuries.  And today, I came across this poem:

It’s 3:23 in the morning and I’m awake 

because my great, great, grandchildren won’t let me sleep. 

My great, great, grandchildren ask me in dreams 

what did you do while the planet was plundered?

what did you do when the earth was unraveling?

surely you did something when the seasons started failing

as the mammals, reptiles and birds were all dying?

did you fill the streets with protest when democracy was stolen?

what did you do 

once 

you 

knew?

Hieroglyphic Stairway by Drew Dellinger

Now that you know, what will you do?  I’m just one…  I am someone who is trying to balance cooperation and competition.  I am someone who is trying to balance ego and humility.  I am someone who is trying to teach the tenets of leadership based on passion, compassion, self-reliance, and collaboration.

The actor Jim Carey summed it up nicely, “What’s the secret of my success? I conquered ego — and that’s what makes me so very special and unique. I have transcended my grandiosity, and that’s what puts me a cut above the rest.”  As just one, what did you need to transcend to make a difference for your team(s)… for the world?

The Secret Ingredient for (Team) Happiness

Sunday, March 4th, 2012

“What is the nature of human happiness?”  That’s the seminal question Daniel Gilbert is focused on answering in the latest issue of the Harvard Business Review.   I have heard managers say their co-workers are family, and creating a happy environment is part of the culture.  My question, “Is employee ‘happiness’ a realistic goal for today’s leaders?”

Gilbert’s research thus far shows the things we correlate with happiness (e.g., new house or more money) don’t last long.  In fact, a recent study showed that good or bad events only have about a three-month effect.   That is, we’re good at seeing the silver lining in things no matter how dire they seem at first.  Another aha is that we’re not good at predicting what will actually make us happy – much less those we lead.

Back to my question, is creating happy employees a realistic goal for today’s leaders?  Gilbert found that being bored is what makes people really unhappy.  Creating a challenging environment with stretch goals and rewards works far better than one where fear and anxiety reign.  Another finding is that a person’s social network is the single best indicator of overall happiness.  Given the drive for teamwork, transparency, and innovation, it seems that today’s leaders have much to gain by fostering a highly interactive and social work environment.  Psychologist Ed Diener found that it isn’t “big” experiences that make us happy – it’s many small ones.  In other words, we don’t need to focus on huge reward plans as much as creating a highly social environment where the rewards are simple and frequent – comfortable chairs, a kitchen to congregate, easy to deliver attaboys, etc.

The secret ingredient?  It wouldn’t be a self-reliant blog if I didn’t add in the leader also needs to teach and model personal responsibility.  There is a will power component to happiness that requires a commitment to exercise, meditate, rest and demonstrate benevolence.  William Deresiewicz wrote a short essay called, “Forever Young” where he observed, “Authority, responsibility, sacrifice, discipline, duty, restraint: we no longer know how to value the qualities of adulthood.  The very words are ugly to us. We reject them, because we know, deep down, that we aren’t equipped for them.”

I beg to differ.  The act of losing or surrendering something by sacrifice is a critical component of willpower.  In a recent article in Time on the subject of willpower, Jeffrey Kluger summarized, “fatigue becomes strength and ache becomes commitment.”  Only through an intense desire to prefer the altered state will someone be ready to give up something.  When people sacrifice something important, like precious time, only then are they ready to start to bring new ways to perform.  Chances are, you are comfortable with the way things are today.  Achievement from the status quo requires challenge and discomfort, and as humans, we are geared to conserve energy.  It might be cliché, but great achievements require willpower and sacrifice, but that is also the key to our happiness and that of the teams we lead.

Leadership Lessons from a Veteran of WWII, Korea & Viet Nam

Monday, February 20th, 2012

To say there aren’t many people like George Callahan is a gross understatement.  George is 90 years old – a living history book as a veteran of WWII, Korea and Viet Nam.

On February 20, 2012, George sat down with me in a 10-minute interview to answer the following five questions:

1. What was the earliest adversity you faced, and how did it affect your life?

2. What was the best advice you ever received on leadership and why?

3. From a leadership perspective, who has most inspired you and why?

4. What leadership experience taught you the most and why?

5. What advice would you impart for today’s leaders?

George Callahan was my neighbor growing up, and was a decorated combat veteran of World War II, Korea, Vietnam, and was a former Army Special Forces soldier. He went through paratrooper and Special Forces training at the unprecedented age of 40.  When he learned that I had enlisted and signed up for Special Forces training, he invited me into his home where he told war stories and showed me military memorabilia and old photographs. George was positive, optimistic, immensely inspiring, and completely encouraging.

One day before I left for boot camp, I eagerly asked my mentor George for advice that would help me in my training. He said he had only two bits of advice: “Choose your friends carefully. You need to work with everyone, but not everyone has to be your friend.”  The other counsel offered was, “Take the bad times day by day. If it’s really bad, take it hour by hour. If it’s really, really bad, take it moment by moment.”  The end of the interview was cut off, but these two bits of advice are what George reiterated once again.

Through his personal example, George Callahan helped me understand the true meaning of determination and perseverance.

Solitude… the essence of leadership?

Sunday, January 22nd, 2012

In a speech to West Point plebes in 2009, William Deresiewicz concluded his remarks stating that solitude is the very essence of leadership.  A common refrain in our country is there are too few true leaders today, which makes Sigmund Freud’s observation prescient, “Only very few civilized persons are capable of existing without reliance on others or are even capable of coming to an independent opinion.”

I believe experience is the finest teacher.  Embrace obstacles and adversity, as they can serve as a source of strength and personal growth.  Best-selling author Gail Sheehy wrote a book called “Pathfinders” after interviewing people who had made a difference in the world.  She said she expected to find they were born to the right parents, went to the right schools, and made the right choices of mate, work, and environment.  In 100 percent of the cases, that was untrue.  The one thing all these people had in common was that they had experienced a “dark night of the soul,” some trauma, some emotional or physical challenge, where they had to develop the character and fortitude to come out the other side.  They took adversity and let it shape them.  They in turn helped shape the world.

Leverage your time and enhance your powers of observation to gain insights that accelerate your own personal growth and development.  Think like a descriptive writer.  Observe everything and make mental notes:  Connect the dots, see complementary and opposing forces, make correlations, and draw conclusions (even if you’re wrong, you’ll learn from it!).  Make new behaviors a habit that will strengthen your character to make a difference in the lives of others.  But first, you have to know yourself.  As Deresiewicz, says, “So solitude can mean introspection, it can mean the concentration of focused work, and it can mean sustained reading.”

I believe Self-Reliant Leadership is synonymous with knowing which questions to ask yourself and having the courage to answer them and act.  Along with solitude, sometimes you need help coming up with the questions.  Deresiewicz also told the plebes that, “Introspection means talking to yourself, and one of the best ways of talking to yourself is by talking to another person.”

A good leader remains a student of leadership and uses his or her acquired experiences to teach, coach, and inspire others to reach their potential.  But first, we need to learn to inspire ourselves.   Do you carve out the solitude and close friendships needed to ask yourself the truly difficult questions only you can answer?

The greatest achievement of the human spirit is to live up to one’s opportunities and make the most of one’s resources.  –Marquis De Vauvenargues, French Moralist